Payment Information

We accept Visa, MasterCard and American Express. Sales tax is applicable on all orders shipped to addresses in the state of New York.


We do our best to have every piece on our website available to you within a week of your order; however, due to the nature of our product, this may not always be possible. If the piece (or size) you have ordered is out of stock, you may special order it.

Special Orders

Special Order items are custom made and will ship within four to six weeks. Please contact us should you need a special size in a particular piece. In some instances we may be able to accommodate you. All sale items and special orders are non-returnable.

Order Status

Please telephone or email us to inquire about the status of your order at 212-724-5944 or at orders@shawnwarrenjewelry.com.